This idea has been merged into another idea. To comment or vote on this idea, please visit VER-I-591 Scrolling not working in Type Out with iOS 9.
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---------- Forwarded message ----------
From: Mitch Tidwell
Date: Tue, Oct 20, 2015 at 5:40 PM
Subject: RE: App crash
To: Verses
Hi Tom,
I reinstalled the app. So far so good. One thing I didn't mention before
that it is still doing, is that when you are typing out the verse, once I
get to line 3 or 4 of the verse, it will not display the full text. It cuts
it off. I have attached an image to help give you a visual. Once it goes to
the next line, the text will fully appear again, but it will cut off the
next line.
I really appreciate you guys supporting your users!
Grateful,
Mitch Tidwell
------------------------------
From: support@getverses.com
Date: Mon, 19 Oct 2015 18:44:08 -0400
Subject: Re: App crash
To: mitchtidwell@hotmail.com
Mitch,
Any luck?
Thanks,
Tom Kent
Verses Support
Follow Verses to stay up to date on new features, tips, memorization
strategies, and more!
On Fri, Oct 16, 2015 at 7:22 PM, Mitch Tidwell
wrote:
Thank you for the response. I'll try reinstalling.
I've got an iPhone 5 with software 9.0
Mitch Tidwell
Sent from my iPhone.
On Oct 16, 2015, at 6:18 PM, Verses wrote:
Mitch,
I'm sorry to hear you're continuing to have difficulties with crashing. We
had an internal meeting to look into this issue, and
fortunately/unfortunately it's only happening to a very small subset of
users.
Could you let me know which device version you are using (e.g. iPhone 5,
iPhone 6, etc)? Also, which iOS software version you are using?
Also, if you haven't yet, please try uninstalling Verses, restarting your
device, then reinstalling from the App Store.
Looking forward to your update,
Tom Kent
Verses Support
Follow Verses to stay up to date on new features, tips, memorization
strategies, and more!
On Mon, Oct 5, 2015 at 10:20 AM, Mitch Tidwell
wrote:
The app continues to crash on me as soon as I select "My Collections"
Using Verses v2.0 (What would help most?)
Mitch Tidwell
Sent from my iPhone.
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