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Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit VER-I-515 Psalms not accessible in HCSB.

Fwd: HCSB Merged

---------- Forwarded message ---------- 

From: Lani-lee Almich
Date: Tue, Sep 29, 2015 at 5:42 PM
Subject: Re: HCSB
To: Verses

I have been able to start a new collection. The difficulty might be because
there are Psalms verses in the previous collection. Thank you for your
response and I'll look forward to the Psalms issue being worked out.
Sincerely,
Lani-Lee

Sent from my iPhone

On Sep 29, 2015, at 12:19 PM, Verses wrote:

Lani-lee,

Thank you for using Verses! I'm sorry to hear you're having difficulty.

Were you able to view collections before you purchased the HCSB? And can
you try switching to a different translation, such as KJV, and see if you
are able to access your collections from there?

We are aware of the bug with the Psalms in HCSB. The chapter markers are
not working correctly, causing the entire book to appear under Chapter 1.
We are working to fix this as soon as possible.

Tom Kent
Verses Support

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strategies, and more!

 

On Sun, Sep 27, 2015 at 8:51 PM, Lani-lee Almich wrote:

> Hello,
>
> After downloading the HCSB version I can't go into my collection without
> it freezing and unable to see verses. Also going to Psalms it only shows
> one chapter with 150 verses. Please help :) thanks!
>
>
> Using Verses v2.0 (What would help most?)
>
>
> Sent from my iPhone

  • Guest
  • Oct 6 2015
  • Idea already exists
Bug