Ideas for Verses

We need your help to make Verses even better!

Data not updating between 2 devices

---------- Forwarded message ---------- 

From: christy minger
Date: Fri, Jun 5, 2015 at 12:58 PM
Subject: Re: Updating between devices
To: Verses

[image: Willowmarsh]
HI there,

Yes both are on wi-fi. Both are logged into the same account. I even
logged out on both phones, changed the password and logged back in to be
sure. And finally, no update over time When I received your email, I
added a verse to one phone and not the other. It has not shown up yet.

Hope this helps. In the meantime, I'm sticking to just one device for
usage.
[image: Willowmarsh] Stationery, an att.net Mail and Paperless
Post collaboration
------------------------------
*From:* Verses
*To:* Christy Minger
*Sent:* Thursday, June 4, 2015 11:09 AM
*Subject:* Re: Updating between devices

Christy,

Thank you for using Verses! I'm sorry to hear you're having difficulty.

Your progress should definitely be getting synced between your devices. To
try and troubleshoot why it's not, I'm going to ask a few basic questions
to rule out what may be causing it:

1. Do both phones have a data connection (cellular or wifi)?
2. Are you logged in with the same user account on both phones?
3. Does the second device update its info eventually, or never? If it does,
about how long it takes for it to update?

Please let me know our results. If this is a bug, I'll pass it on to our
development team for them to fix.

Thanks for taking the time to contact us!

Tom Kent
Verses Support

Follow Verses to stay up to date on new features, tips, memorization
strategies, and more!

 

On Thu, Jun 4, 2015 at 8:22 AM, Christy Minger
wrote:

Greetings!
I love verses! However I have been working between two phones. If I add a
verse on one device it doesn't seem to update in the other. Is there a way
to accomplish this?

Thanks!

Using Verses v2.0

Sent from my iPhone

  • Guest
  • Jun 5 2015
  • Planned
Bug
  • Attach files